• This document clearly defines each type of penalty that can be placed on your account, and how each would potentially impact you.

• The purpose of this document is to give the players of Islands Of War an idea of what to expect from their interactions with our in-game support representatives.

• Your choice of a character name is a very important first step that you must make in Islands Of War. To start you off on the right foot, we have created some guidelines to assist you in determining if your chosen name is appropriate.

• To ensure your time spent in Islands Of War is safe and enjoyable, we have broken down what types of language and behavior are inappropriate and the penalties associated with each type of infraction. If the language you wish to use is generally not acceptable in the real world, there is a good chance that it will not be welcomed in Islands Of War either.

• This document details Islands Of War stance on the use of third-party programs or utilities, bug exploitation, usage of user interface modifications, and client/server manipulation. The factor that links these various policies is that they are all considered "cheating" and our intent is to keep the playing field level for all players.

• What is a scam? Will scammers be punished? Will I get my item(s) back? All the answers to your questions regarding Neojac Entertainment's stance on scamming in Islands of War can be found here.

• We realize that mistakes can occur which cause you to lose in-game items, money, or characters. When possible, our in-game support staff may be able to assist you in the recovery of your character(s) or item(s). This policy serves to detail how we will address such situations.

• This policy will detail the restrictions placed on account access by the Terms of Use, how to better protect yourself from having an account compromised, how to go about regaining control of an account compromise, and the repercussions for compromising an account that is not registered to you.